Return Policy

 

If you're not 100% satisfied with your purchase please see the guidelines below: 

Return + Exchange Policy: 

 Credited Refunds are Only Valid on:  

1. Merchandise must be unworn and in the orginal packaging

2. Shipping and Handling will not be Refunded

You have 10 days from when your package is marked as "Delivered" in your tracking to inform us on a refunded order and or item, after 10 days you can only be allowed an exchange, after 30 day's of being marked "Delivered" your order will be marked as final sale and cannot be refunded and or returned. 

When an item is received, your order will be reviewed for a Refund, if your order does not meet our requirements it will not be refunded and will then be sent back to you. We must receive your returned package before a credited refund is issued. Credited refunds clear between 5-10 business days once issued.  

Damaged claims: 

- If you recieve an order and it arrives damaged, you MUST inform us within 7 days of Arrival, any requests made after this time frame only fall into an exchange, please keep in mind your item may no longer be in stock due to inventory change and updated stock count. 

gloss the label is not responsible for any stolen items, please monitor your tracking upon delivery to avoid any issues