Processing

For assistance regarding a Tracking Number, Please contact USPS and provide your tracking Information, the only Information our Customer Service team can provide is the information that is stated in your tracking that is emailed, for accurate location and or enternal updates Please Contact USPS customer service at www.USPS.com

 

- Please note: If you need an item by a specific date, please arrange so prior to ordering by contacting us at info.shopgloss@gmail.com, if not your order will arrive within the delivery time frame stated in your Item Description)

 

Order Confirmation:

Following an order placed with us, you will recieve an Automatic Order Confirmation email, please be sure to check your spam folder if not recieved, If your Confirmation is not there, you may of typed in an incorrect email address when at checkout, if so, please be sure to contact us 

Processing: 

    Processing on All Orders once your Payment clears is 3-5 Business days, Please note during National Holiday's + Weekends Processing can be extended.

(payment clearing from your Online Bank transfer ranges between 24-48 hours from when you ordered, on fri-sun this time frame is extended due to most banks not processing transfer until the following Business days, No Order is Processed until your Payment Clears giving you 24-48 hours to make any changes or adjustments or if you'd like a refund on your order before processing and shipment) 

Shipment:

We do not Ship our product out from within the U.S, if stock is available at our LA warehouse we will ship from there and you will be notified on the delivery change.

Our Free Standard Shipping Method is up too 7-15 Business days via USPS priority mail, Express shipping is only offered on item's shipped from our L.A warehouse, that will be stated in their item descriptons. Our Delivery time frame is estimated and may arrive earlier. 

Tracking:

 All tracking updates usally take up too 48 hours to update, if your tracking states "Not found" or "pre-shipment" please allow the full time frame of 3 Business days too take action for Updates to be Made, if no updates are made Please contact USPS and provide your tracking number to get an accurate location update, All updates are made by USPS not Gloss the label, we can assist on any delayed trackings if needed please contact us at info.shopgloss@gmail.com

Your Tracking information is emailed following Shipment/label creation. If you Do not recieve your tracking information after 7  Business days from your Purchase clearing, not when you ordered, please contact our customer service team at info.shopgloss@gmail.com Please provide your Order number and or email address for faster service. 

For the fasted most accurate real time updates, we strongly suggest setting up text updates and or email through your USPS tracking link